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Общих гуманитарных и социальных дисциплин Зам.директора по УР
Протокол № __ от ___________ ______Н.Н.Мясникова
Председатель ПЦК ____________Орышака Т.Г. "____" _______ 20__г.
Предмет: «Английский язык (профессиональный)»
Специальность:
100201 «Туризм»
группы: Т5-11 (II курс)
Преподаватель: Битюцкая Ю.А.
Калининград
2012
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среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет №1
The «Union Square» hotel is one of the historic hotels of America. It was built in San Francisco at the beginning of the last century . This luxury hotel is a true masterpiece .Hotel guests enter a large hotel lobby with classic chandeliers, gilded ceilings, and a marble staircase leading to the lounge looking at Union Square . From hotel rooms you can see spectacular views of the city . The Union Square is located in very heart of the city. Friendly staff, high international standards of service and unique interior design will make you stay in the Union Square hotel pleasant and enjoyable. There are 6 banquet rooms and a theatre-style Conference Hall in the hotel. They provide services for 10 to 250 persons. Welcome to the Union Square Hotel!
Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 2
Nowadays more and more supermarkets appear in our cities . They are called self- service shops . Why do people like shopping in this self – service shop ? There are three main reasons for this : it doesn’t take them much time, there is a wide choice of all possible products in this shop and the prices are not very high. Customers can buy all the necessary foodstuffs there : bread, milk, meat, fish, grocery, sausages, sweets, vegetables and fruit . When customers come into the shop, they take a food basket and choose the products they want to buy. When they put everything they want into the basket, they come up to the cashier’s desk. There is a computer with a laser scanner that reads and sums up the prices on packed goods. The saleswoman tells how much to pay .The customers pay money and leave the shop.
- Why do people like shopping in this self- service shop? -What can customers buy in this shops? -What do customers take coming into the shop? -What does saleswoman tell?
Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 3
Acapulco is Mexico's most glamorous resort, where the sun shines 300 days a year, and where the nightlife enjoys an international reputation. By day, take a cruise on a catamaran round the Bahia de Acapulco, one of the world's most beautiful bays, or sit in the shade of a palm tree on one of the many splendid beaches. Those who are more energetic can stroll around Old Acapulco, with its famous Plaza Caletilla, and watch the cliff-divers leaping 40 metres into the sea from the cliff at La Quebrada. By night, dine on fresh seafood at a romantic rooftop restaurant, then dance until dawn in one of the many discos in 'The Strip'. Alternatively, you could relax in a nightclub, or go on a late-night shopping trip for clothing, jewellery, and handicrafts.
- How many days does the sun shine in Acapulco? - What beaches are in Acapulco? - What do you do in Acapulco at night?
Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 4
Hotel restaurants have a Room Service department for the guests . Room service is the service of food or beverages in guest’s rooms . The Room Service department works together with the kitchen of the restaurant . The dishes available for service in rooms are listed on a special room service menu . The guests can order: Breakfast from 6 am to 11 am and Night owl menu from 11 pm to 6 am . Most orders to Room Service are given by telephone . The waiters from the Room Service bring the dishes that were ordered by the guests on trays and trolleys. They usually knock on the door three times and say loudly, «Room Service» . When the door is opened the waiter enters the room and greets the guest . The guest tells where to place the tray or trolley with dishes. The waiters usually explain what they have brought, ask to sign the bill, and tell the guest to put trays or trolleys outside their rooms in the passage after they have finished their meals .
1) What is the Room Service ? 2) What do waiters use to bring the meals to the apartments ? 3) What do waiters do then the door is opened ? 4) When can guests order breakfast ? 5) When can guests order dinner ?
Преподаватель_____________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 5
We are in the entrance hall of a big modern hotel «Metropol» in Moscow . The reception clerk is behind the reception desk . He gives the guests the keys to their apartments . Modern hotels have electronic locks on the doors . They are opened with a plastic card with magnetic code . The codes are usually changed every day . There is the inquiry office to the right . They’ll answer all your questions and give you all the information you want . At the service bureau you can order a taxi or rent a car, book train and air tickets in advance . You can also register for an excursion to see Moscow’s places of interest . There is a small banking office in the entrance hall . You can cash traveller’s checks and change currency there .
- What does reception clerk do? - What kind of locks has Metropol ? - What does the inquiry office do? - What can you do in small banking office?
Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 6
Sydney has many attractions which tourists can enjoy — surf beaches, a zoo, Koala Bear Park and an Opera House which is situated at the water's edge. Some say that this is one of the most beautiful examples of modern architecture in the world. For further entertainment there is a wide variety of restaurants, theatres, nightclubs, sports and social clubs. There is also a very efficient network of communications within the city, including an underground railway, buses and taxis. Sydney has a very pleasant temperature climate. The average temperature in summer is 21.7°C, and in winter 12.6°C. There are few places in the world where a visitor can find such a rich variety of natural and historical beauty, entertainment and culture. Ask any Sydney citizen about his city and he'll say there is no place like it!
- What the most beautiful examples of modern architecture is? - What kind of climate has Sydney ? - What will Sydney citizen about his city? 3. Complete the dialog according the text. Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 7 1. Read and translate the text. Kenya appears in many tourist brochures. The Kenyan government has made tourist development a priority. It has spent money on building hotels, airports, safari huts and all the other requirements for tourists from developed countries. The planes landing at Nairobi airport bring rich tourists from Europe, North America and Japan. Some come for Kenya's fine beaches. Most are more interested in the wildlife of East Africa. Lions, zebras, elephants and hippopotamuses are among the attractions. Kenya's tourist industry earns the country over £200 million per year, but tourism does bring problems for a developing country. Only 75 per cent of the money spent by tourists stays in Kenya. The rest is taken by foreign companies which provide the hotels and the safaris. 2. – Where does Kenya appear? - How much money did Kenya government spend? - What kind of animals there are in Kenya? - How much money does tourist industry earn? 3. Complete the dialog according the text. Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 8
Kenya's tourist industry earns the country over £200 million per year, but tourism does bring problems for a developing country. Only 75 per cent of the money spent by tourists stays in Kenya. The rest is taken by foreign companies which provide the hotels and the safaris. The tourists drink Scotch whisky or Russian vodka. The hotels are fitted with American air-conditioning and Japanese lifts. The electrical system is Dutch and the fire control system is Italian. The safari vehicles are Japanese Land Cruisers. These imports cost Kenya vital foreign exchange. Kenya borrowed money from overseas to pay for the tourist developments, and much of the profits from tourism are spent in repaying the loans.
- What kind of drink do tourist prefer? - Where from is the electrical system? - Where from did Kenya borrow money? 3. Complete the dialog according the text. Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 9
Kenya borrowed money from overseas to pay for the tourist developments, and much of the profits from tourism are spent in repaying the loans. There have been several armed attacks on tourists. The bad publicity hit Kenya's tourist earnings because people were frightened off. It is risky to become over-dependent upon tourism. Most of the jobs created for Kenyans are unskilled and poorly paid. Some complain that tourism is a new form of colonialism. Tourism has also come into conflict with Kenya's rapid population growth. More mouths to feed means more demand for farmland. Already some Kenyans are demanding that the National Parks be opened up for farming. 2. - Where from did Kenya borrow money? - What happened in Kenya with tourists? - What kind of jobs are created for Kenyans? - What do some Kenyans demand? 3. Complete the dialog according the text. Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 10
When travelling long distances (especially to and from Scotland) why not take an InterCity Sleeper and enjoy the luxury of sleeping en route? Whether for a business or leisure trip, sleepers save you a day and yet offer a comfortable and convenient journey. All cabins are fully air conditioned with washing facilities. Refreshments are available from the sleeper attendant who is always on hand to provide you with first class assistance. If you travel First Class on the routes between London and Edinburgh*, Glasgow, Inverness or Aberdeen, and between Glasgow or Edinburgh and Plymouth most trains have the sleeper lounge service. You can enjoy a relaxing drink or light snack in the evenings and sit down to a cooked breakfast the following morning. 2. -Why do sleepers make your trip comfortable? - What there are in all cabins? - What is the sleeper lunch service? - What can you enjoy in the train in the evening? 3. Complete the dialog according the text. Преподаватель_________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 11
The Telephone Information Service at Vienna International Airport provides flight information on direct and transfer connections with scheduled flights, registered chartered flights to and from Vienna, information on local facilities and services as well as on airline companies represented in Vienna. Information Desks are in the arrival hall, Terminal 2. Information monitors with data on current flight movements can be found in all important areas of the airport. The data is processed by Vienna Airport's computerised MACH Information System and serves as the basis for the displayed information. As soon as you arrive at the airport, check in at the appropriate counter in the departure hall. Before boarding the aircraft, you will go through a security check. Then proceed* through customs control. At Vienna Airport the "two channel system" (red/green) is in operation. If you have nothing to declare, exit through the green channel.
- What are scheduled flights? - Where are Information desks situated? - What do you need to do before boarding the aircraft?
Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 12
Special interest holidays are becoming increasingly popular as an alternative to the more traditional vacations. Read the brochure extracts below. Which holiday appeals to you more? Whale watching in Alaska Keep your eyes open and your cameras ready as you cruise among the San Juans, which provide the best opportunities in the world for viewing killer whales. We've chosen the best place and time for these fabulous creatures. You'll stand at the bow, astonished and speechless, studying these individualistic animals feasting on salmon. You'll get to know individual whales and their family relationships, and learn their vocalizations — an enriching experience far more rewarding than merely "seeing" the whales. Your intimate encounters will be a highly personal and emotional experience, a unique access to the world of the whales!
- What can you choose during your trip in Alaska? - What will you get to know? - What your intimate encounters will be?
Преподаватель_______________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 13
Special interest holidays are becoming increasingly popular as an alternative to the more traditional vacations. Read the brochure extracts below. Which holiday appeals to you more? Painting in Kashmir This holiday is designed to offer you leisurely painting time in some of India's most spectacular scenery. The architecture and scenery alone as subject matter are a painter's delight, but this trip will also provide you with an insight into the varied cultures and people of this wonderfully mysterious and romantic country. During the hot summers of the northern plains, Moghul emperors retreated to the far more pleasant climate of Kashmir. Of the green valleys and wild flowers on the slopes, a poet said, "If there is a paradise on earth, it is this". 2. - What is an alternative to the more traditional vacations? -Which holiday appeals to you more? - What for is this holiday designed? - What climate is Kashmir during the hot summer? 3. Complete the dialog according the text. Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 14 1. Read and translate the text. Embassy ** superior Once a private house with a rich history, this hotel is highly recommended for the standard of its accommodation. Because of the nature of the building all rooms are different, each with its own character, and they are on a number of levels. There are larger, superior rooms with a view of the canal* (available at a supplement). Downstairs you will find a quiet little bar and a small breakfast room. The hotel has no lift and some of the stairs are quite steep so please request a downstairs room if the stairs could be a problem. All rooms have private shower. Supplements per person per night: Superior Twin with Canal View £7.00 Single Room £11.00 2. –What is Embassy superior? - What is this hotel recommended for? - What rooms there are in the place? - What can you find downstairs in the hotel? 3. Complete the dialog according the text. Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 15 1. Read and translate the text. Empire **** luxe An international deluxe hotel in one of Amsterdam's most fashionable areas. The Empire has 250 guest rooms and suites which either overlook the canal or the gracious tree-lined Apollolaan. All the bedrooms have telephone, minibar, colour TV and hairdrier. The hotel has 2 restaurants, 'The Veranda', which serves international cuisine, and 'The San tori', an elegant Japanese restaurant. The bar overlooking the canal, a discotheque, and casino complete this wonderful hotel. NO ROOM CHARGE for 1 child under 12 sharing room with 2 adults. (Meals payable direct). Single Room Supplement £24.00 per night. 2. -Where is an International deluxe hotel situated? - How many rooms the Empire has? - What all bedrooms have? - How many restaurants the hotel has? 3. Complete the dialog according the text. Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 16
Ireland offers a wide range of Bord Failte approved accommodation, from holiday and youth hostels to university campus accommodation, which come in many different styles and sizes. Each premises is unique and reflects the individuality of its owner and the diversity of Ireland. They provide clean, friendly, value for money accommodation, and many also offer activities such as horse-riding, canoeing, music sessions, and so on. This accommodation caters for individual travellers, as well as for families and large groups. From a Georgian* house in the capital to an old mill in Donegal, an island hostel off the West Coast to modern campus accommodation, you will experience the same warmth and friendliness throughout. 2. -What does Ireland offer? - What do they provide? - What for does this accommodation cater? - What will you experience? 3. Complete the dialog according the text. Преподаватель______________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 17
Acapulco is Mexico's most glamorous resort, where the sun shines 300 days a year, and where the nightlife enjoys an international reputation. By day, take a cruise on a catamaran round the Bahia de Acapulco, one of the world's most beautiful bays, or sit in the shade of a palm tree on one of the many splendid beaches. Those who are more energetic can stroll around Old Acapulco, with its famous Plaza Caletilla, and watch the cliff-divers leaping 40 metres into the sea from the cliff at La Quebrada. By night, dine on fresh seafood at a romantic rooftop restaurant, then dance until dawn in one of the many discos in 'The Strip'. Alternatively, you could relax in a nightclub, or go on a late-night shopping trip for clothing, jewellery, and handicrafts. 2.–What Acapulco is? - How many days does the sun shine in Acapulco? - What beaches are in Acapulco? - What do you do in Acapulco at night? 3. Complete the dialog according the text. Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 18
This is a tour of total contrast, spanning 3,500 years of history visiting the ancient stones of Stonehenge and the fine cities of Salisbury and Bath, associated both with the Romans and Regency England. Stonehenge looms in lonely majesty over Salisbury Plain. Bronze-age Stonehenge with its towering 50-ton pillars created by a unique civilisation in Britain more than 3,000 years ago and in more recent times has been a sanctuary for various religious cults. Salisbury: a historic cathedral which has the tallest spire in England. Bath was built by the Romans 2,000 years ago and revived in the 18th century. Our tour includes a visit to the famous Roman Baths and the Pump Room where the cure was taken by fashionable society. There is also the opportunity to view the 15th century Abbey and the charming squares. We shall see the river Avon and delightful Pulteney Bridge and can browse among the many antique and craft shops.
- Where is Stonehenge situated? - How old is this place? -What does our tour include? 3. Complete the dialog according the text. Преподаватель_____________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 19
Sydney is Australia's oldest, largest and loveliest state capital with a population of over 3,000,000. It is a colourful, modern city but it has also a natural beauty with green parkland and perhaps the world's most beautiful deep-water harbour. As well as being famous for its modern buildings and roads, there are many places of historical interest in Sydney. For example, Mrs Macquarie's Chair, the area called the Rocks dating back to the early nineteenth century, and the attractive terrace houses of Paddington, are all close to the harbour and the city centre. Sydney has many attractions which tourists can enjoy — surf beaches, a zoo, Koala Bear Park and an Opera House which is situated at the water's edge. Some say that this is one of the most beautiful examples of modern architecture in the world.
-How many places of interests are in Sydney? - What can tourists enjoy in Sydney? - What the most beautiful examples of modern architecture is?
Преподаватель______________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 20 1. Read and translate the text. Kenya appears in many tourist brochures. The Kenyan government has made tourist development a priority. It has spent money on building hotels, airports, safari huts and all the other requirements for tourists from developed countries. The planes landing at Nairobi airport bring rich tourists from Europe, North America and Japan. Some come for Kenya's fine beaches. Most are more interested in the wildlife of East Africa. Lions, zebras, elephants and hippopotamuses are among the attractions. Kenya's tourist industry earns the country over £200 million per year, but tourism does bring problems for a developing country. Only 75 per cent of the money spent by tourists stays in Kenya. The rest is taken by foreign companies which provide the hotels and the safaris. 2. – Where does Kenya appear? - How much money did Kenya government spend? - What kind of animals there are in Kenya? - How much money does tourist industry earn? 3. Complete the dialog according the text. Преподаватель__________________ |
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государственное автономное учреждение среднего профессионального образования Калининградской области «Колледж сервиса и туризма» Рассмотрено на заседании ПЦК УТВЕРЖДАЮОбщих гуманитарных исоциальных дисциплин Зам.директора по УРПротокол № __ от ___________ ______Н.Н.МясниковаПредседатель ПЦК _____________ "____" _______ 20__г.Т.Г. Орышака Билет № 22
We are in the entrance hall of a big modern hotel «Metropol» in Moscow . The reception clerk is behind the reception desk . He gives the guests the keys to their apartments . Modern hotels have electronic locks on the doors . They are opened with a plastic card with magnetic code . The codes are usually changed every day . There is the inquiry office to the right . They’ll answer all your questions and give you all the information you want . At the service bureau you can order a taxi or rent a car, book train and air tickets in advance . You can also register for an excursion to see Moscow’s places of interest . There is a small banking office in the entrance hall . You can cash traveller’s checks and change currency there .
- What does reception clerk do? - What kind of locks has Metropol ? - What does the inquiry office do? - What can you do in small banking office?
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