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Before starting the firmware update procedure, make sure the following files are located on a USB memory stick.
Firmware_Downloader.exe : This application actually downloads the firmware.
Congo_UI_1_3_01_09_0_01RC.SRC : This the actual firmware file.
Caution: This application has to be started within 30 seconds after the completion of the above step.
In the upload application a status line will be visible.
- Wait until the USB connection is established. This might take up to 30 seconds.
- After successful connection, the "file" button will be enabled.
- select the correct version of the *.src file, and press the download button.
After successful completion of the download process, the board should boot straight to its normal operation, any further action is not required.
Caution: Do not turn off power to the console during the above operation.
If power is lost in the middle of firmware upload, it is usually possible to re-start the upload from step 4 again. If this is not possible for some reason, the board has to be sent back to ETC for service.
If the firmware upload is initiated by accident, simply wait for a couple of minutes.
The old firmware will still be present if the actual download process hasn't been started.
The console may be restarted using the soft power key on the back of the console. Press and hold the switch until the console shuts down, then press it again to restart it.
If your console has a hard power switch on the back, it is easier to restart the console in this case using CTRL-ALT-DEL on the external keyboard. Click the Shutdown button in the dialog and select Shutdown or Restart. Then confirm the dialog to restart Congo.