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№ |
Текст вопроса/варианты ответа |
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1 |
Choose the right definition. To spill |
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+ |
To accidently pour a liquid out of its container |
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2 |
Choose the suitable word. She ____ an apartment in the city centre |
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+ |
Rents |
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3 |
Choose the suitable word. I___good with money, but these days it goes so quickly! |
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+ |
Used to be |
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4 |
Choose the suitable word. Let me just ____ your details. |
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+ |
Check |
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5 |
The project was successful and___ the life of millions of women in Bangladesh. |
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+ |
Changed |
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6 |
In 2006, Pr. Yunus __the Nobel Peace Prize for his work. |
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+ |
Received |
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7 |
Amina and her neighbours___for others, now they run their own cooperative. |
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+ |
Used to work |
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8 |
The traffic on the highways was so heavy that I__. |
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+ |
Didn’t get to the office at 8o”clock |
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9 |
Choose the right question. Yes, I used to live in New York |
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+ |
You used to live in New York, didn’t you? |
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10 |
If you go to the USA, make sure you take out medical _____. |
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+ |
Insurance |
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11 |
Your ____ might help you to find an apartment when you first arrive to do a job in a new country. |
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+ |
Employer |
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12 |
When you open a bank account you need to show _____ of identity. |
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+ |
Proof |
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13 |
Maya works in a shop and has to make ____ for customers. |
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+ |
Recommendation |
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14 |
We are very ____ about the bad sales figures. |
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+ |
Worried |
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15 |
Can you suggest an ____ for the problem? |
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+ |
Explanation |
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16 |
You need good ____ skills for a job in a customer complaints department. |
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+ |
Listening |
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17 |
Find the synonym of this word. Well-known, famous , popular . |
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+ |
Outstanding |
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18 |
I never get angry. I’m a ___person. |
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+ |
Calm |
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19 |
Julia can’t find the documents she needs . She’s so ____. |
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+ |
Disorganized |
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20 |
Alex is working his way-up the career ladder. He’s very-____ |
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+ |
Ambitious |
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21 |
Ann has three small children and a full-time job. She’s quite___, although she doesn’t show it. |
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+ |
Stressed |
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22 |
To deduct payments ______ an account. |
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+ |
From |
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23 |
To pay _______ private medical treatment. |
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+ |
For |
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24 |
To be treated ______ the national health service. |
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+ |
By |
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25 |
You can take _____ an insurance policy. |
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+ |
Out |
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26 |
Choose the right definition. To demand |
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+ |
To say that you want something very strongly |
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27 |
Most of the young people on the boat slept on the ______ in their sleeping bags. |
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+ |
Deck |
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28 |
As the train drew in to the station, Terry could see her sister waiting on the ____. |
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+ |
Platform |
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29 |
Used in homes, or relating to homes______. |
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+ |
Household |
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30 |
Money that you get back if you return goods that you do not like______. |
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+ |
Refund |
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31 |
Moving stairs that take people from one level of a building to the next_____. |
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+ |
Escalator |
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32 |
The way they live, including their work, their activities and what they own___. |
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+ |
Lifestyle |
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33 |
The paper or plastic that covers something that you buy _____. |
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+ |
Wrapping |
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34 |
Something that helps you to avoid wasting time and effort_____. |
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+ |
Convenience |
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35 |
Find the right definition. Room where you can put on clothes before buying them. |
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+ |
Fitting |
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36 |
Made to a particular size (=tailor-made)______. |
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+ |
Made-to-measure |
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37 |
A piece of paper that you buy something with (instead of using money)_____. |
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+ |
Voucher |
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38 |
The biggest, most important, or best thing in a group (an idea that comes from the navy). |
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+ |
Flagship |
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39 |
Make phrases used in customer care. _____with the problem, if you can. |
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+ |
Deal |
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40 |
____not to interrupt |
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+ |
Try |
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41 |
____why the customer is calling. |
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+ |
Find out |
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42 |
____the customer in a warm manner. |
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+ |
Greet |
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43 |
_____the customer explain the problem. |
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+ |
Let |
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44 |
____by thanking the customer for calling. |
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+ |
End |
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45 |
____the solution after you have both agreed. |
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+ |
Confirm |
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46 |
___notes so that you are clear 100/% about the details. |
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+ |
Take |
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47 |
____calm and don’t lose your temper. |
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+ |
Stay |
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48 |
_____a solution, without blaming anyone. |
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+ |
Suggest |
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49 |
Choose the correct word. How _____money did we make last month? |
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+ |
Much |
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50 |
How_____ employees work in their company? |
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+ |
Many |
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51 |
The building workers were paid their ______ every Friday. |
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+ |
Wages |
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52 |
She’s only been here three weeks. It’s a ______ job. |
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+ |
Temporary |
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53 |
When he retired he received a monthly_______. |
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+ |
Pension |
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54 |
Apparently she ______ over $60,000 a year. |
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+ |
Earns |
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55 |
While the boss is away, Sue will be _______ of the office. |
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+ |
In charge |
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56 |
Could I have two days____ next week to visit my mother? |
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+ |
Off |
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57 |
Choose the right variant. Now we have received the _______ from the bank, we can work. |
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+ |
Funding |
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58 |
The first _____ of the project starts next week. |
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+ |
Phase |
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59 |
The ______ for delivery of the new aircraft is 1 November next year. |
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+ |
Deadline |
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60 |
The government gave the ______ for the new passenger terminal at the airport. |
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+ |
Green light |
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61 |
The project is late because there weren`t enough ____ - human, financial and material. |
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+ |
Resources |
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62 |
The first ____ for the project will be signing the contract. |
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+ |
Milestone |
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63 |
New low cost airlines have cheaper ____. |
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+ |
Airfares |
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64 |
Airport ____ has increased since 2001.Security |
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65 |
There are more ____ to the USA now.Flights |
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66 |
Ryanair has a very modern ____ of ____.Fleet/planes |
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67 |
The flight was late because we missed our take-off ____.Slot |
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68 |
The ____ sitting next to me was very rude to one of the ____.Passenger/crew |
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69 |
Choose the correct word. Sales ____ going up quickly.Are |
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70 |
The population ____ growing fast.Is |
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71 |
I ____ improving my sales technique each month.Am |
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72 |
____ organic vegetables becoming more popular?Are |
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73 |
Air travel ____ still getting more and more common.Is |
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74 |
Choose the right definition. Fragrance.A nice smell |
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75 |
____ she getting any better at using the new software?Is |
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76 |
Complaints about bank charges ____ increasing in the UK.Are |
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77 |
Coca-cola ____ drunk all over the world |
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+ |
Is |
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78 |
Coffee _____ grown in the UK because it is to cold. |
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+ |
Isn`t |
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79 |
Artificial ingredients ____ added any more. The drink is all natural. |
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+ |
Aren`t |
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80 |
Choose the right definition. To pioneer |
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+ |
To be one of the first people to do something |
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81 |
Chicago ____ sometimes called the “Windy City”. |
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+ |
Is |
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82 |
Humans ____ closely related to apes. |
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+ |
Are |
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83 |
This plant should ____ watered every two to three days. |
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+ |
Is |
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84 |
Beer ____ made from grapes, but from water, yeast, barley and hops. |
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+ |
Isn`t |
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85 |
All the fruit we use ____ organically. |
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+ |
Is grown |
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86 |
Super Smoothly ____ in half liter or one liter cartons. |
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+ |
Can be bought |
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87 |
Find the countable noun |
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+ |
Program |
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88 |
I`ll put you ____ to our sales department. |
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+ |
Through |
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89 |
On Fridays I usually finish work ____ half past three. |
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+ |
At |
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90 |
I`ve only got ____ money left. |
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+ |
A little |
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91 |
Choose the correct preposition. The company restaurant opens for lunch … twelve. |
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+ |
at |
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92 |
Choose the correct answer. We haven’t got___ time to catch the train. Come on, hurry up. |
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+ |
Much |
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93 |
Choose the present simple form. Went down |
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+ |
Go down |
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94 |
She ___dinner when the door suddenly opened. |
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+ |
Was cooking |
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95 |
Your apartment might be provided ______ you. |
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+ |
For |
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96 |
Use the Internet to look ______ places to rent. |
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+ |
For |
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97 |
You can live _______ a local family to learn_____ the culture. |
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+ |
With/about |
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98 |
To pay _______ private medical treatment. |
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+ |
For |
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99 |
To be treated ______ the national health service. |
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+ |
By |
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100 |
Choose the present simple form. Grew |
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+ |
Grow |
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101 |
Choose the present simple form. Shrank |
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+ |
Shrink |
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102 |
Choose the right variant. New cost airlines have cheaper____. |
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+ |
Airfares |
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103 |
Choose the right variant. -____people to whom the company belongs. |
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+ |
Owners |
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104 |
Choose the right variant. ____people who are responsible for the financial management of the company. |
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+ |
Accountants |
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105 |
Choose the right variant. Real hit (synonym) |
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+ |
A big success |
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106 |
Нow much_ __these small postcards. |
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+ |
Are |
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107 |
He_ __play the guitar. |
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+ |
Doesn’t |
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108 |
Choose the right variant. Complete (synonym) |
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+ |
Fill in |
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109 |
The students ____German, they study only English. |
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+ |
Aren’t |
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110 |
Some parts for the Airbus aircraft ___ flown from Liverpool to Toulouse. They do not go by land or sea. |
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+ |
Are |
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111 |
My mother is in the kitchen. She ___a plum cake. |
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+ |
Is making |
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112 |
Choose the right variant. Contact (synonym) |
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+ |
Get in touch with |
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113 |
Find the correct answer. This book ___here for hours. |
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+ |
Has been lying |
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114 |
Complete the sentence. The plants ___,if you don’t water them. |
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+ |
Won’t grow |
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115 |
Find the correct answer. I__ English for five years |
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+ |
Have been learning |
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116 |
Do I need to ________ a health insurance scheme? |
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+ |
Join |
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117 |
Find the correct verb form. I asked him __,but he went anyway. |
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+ |
Not to go |
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118 |
Complete the sentences with the word. I`m calling ____an order. |
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+ |
About |
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119 |
Choose the correct form. It’s the___ job he’s ever had to do. |
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+ |
Worst |
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120 |
We`ll arrange ____ the order to be sent to you again.For |
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121 |
Can I get someone to call you ____ .Back |
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122 |
Please can you give me the details ____ the order?Of |
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123 |
I`m afraid I have to hang ____ now because I have to go to a meeting.Up |
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124 |
Do you have your mobile phone ____ you?With |
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125 |
Thank you ____ calling.For |
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126 |
Complete the missing letters. Good morning, Custom Computers, h___ can I help you?How |
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127 |
Hello, I`m calling my new computers that was d ____ last week.Delivered |
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128 |
Complete the sentence. ____you smoke?Do |
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129 |
He ____for the government.Works |
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130 |
I ____football on Tuesday evenings.Play |
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131 |
____they start work at nine every day?Do |
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132 |
We ___speak English at home.Don’t |
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133 |
They ___ know the answer to your question.Don’t |
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134 |
She always _____ work on time.Finishes |
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135 |
I don`t ____to the gym very often-Go |
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136 |
Choose the right question.Do you work for a large company? |
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137 |
Usually I_ _swimming two times a week.Go |
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138 |
Are there __tomatoes in the salad?Any |
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139 |
Make up a word combination . Cover…letter |
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140 |
Make up a word combination. Application__Process |
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141 |
Harry___at school yesterday, was he?Wasn’t |
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142 |
Give the informal form of the word. Assistance-Help |
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143 |
Complete the sentence. How do you ____ a bank account in Germany?Open |
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144 |
You`ll probably also have to show that your salary will be ____ into the account.Paid |
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145 |
This includes the ability to be _____ when a customer has a problem.Sympathetic |
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146 |
You will spend about half your time on the telephone so you need to have a polite telephone ____.Manner |
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147 |
Choose the correct answer . What do you do to cope … stress?With |
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148 |
First of all, you need to___ the bank proof of identity, earnings and residency-Show |
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149 |
Who is your mobile phone ____? Mine`s Vodaphone.Provider |
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150 |
All the phone companies offer pre-paid ____.Packages |
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151 |
I need to ____ my phone credit.Top up |
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152 |
As I’m leaving the in country I’m going to _______ off my phone service.Cut |
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153 |
Finally, if you are able persuade an undecided _______ customer that our products are the best on the market, then please get in touch today.Potential |
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154 |
Complete the missing letters. How long is your_____ in Italy?Assignment |
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155 |
Ok, can you tell me what the ______ is?Problem |
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156 |
Yes, the computer was delivered to the office last week, but we had some problems ____ it up.Setting |
|
157 |
Give an informal form of this word. Grateful-Happy |
|
158 |
Find the antonym. Generous-Mean |
|
159 |
Find the suitable word. Foreign__.Language |
|
160 |
Find the correct answer. Every day I__ for the suitable job vacancies.Search |
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161 |
Give an informal form of this word. Require-Need |
|
162 |
Choose the present simple form of the verb- Rose-Rise |
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163 |
Which word doesn’t belong here. Financial benefits and services.Hairdresser |
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164 |
Find the correct answer. With the best regards.All the best |
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165 |
Which word tells you that something bad happened-Unfortunately |
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166 |
Choose the right definition. Stylish-Beautiful and well designed |
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167 |
Choose the correct preposition. What are you doing … lunchtime-At |
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168 |
Choose the right answer. Do you like green tea?Yes, I do |
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169 |
Choose the correct preposition. We usually watch TV … the evening-In |
|
170 |
Leo has been married____4 years.For |
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171 |
Find the correct answer. A____is to try out products and services to see if they are satisfactory.Trial order |
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172 |
Find the correct answer. A___ is the amount that is left after all deductions have been made.Net price |
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173 |
Choose the correct answer. She was born … 1984.In |
|
174 |
Find the correct answer. Each person has equal ___ in making decisions and whatever profit is made.Shares |
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175 |
Choose the correct preposition. Where are you going on holiday … summer?In |
|
176 |
Choose the right definition. Sample-A small amount of product given to people |
|
177 |
Choose the correct preposition. They usually go skiing … New Year.At |
|
178 |
Choose the correct preposition. The meeting is held … 3 March.On |
|
179 |
Choose the correct form. … equipment got stolen from the factory last night.Some |
|
180 |
The banks open____9a.m..At |
|
181 |
I last saw him__ _August.In |
|
182 |
I wanted___ some computer games after supper.To play |
|
183 |
She came home late. Choose the correct question.When did she come home? |
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184 |
Do you know what they ___now?Are discussing |
|
185 |
Please give me ___interesting to read.Something |
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186 |
He’s going out with a friend of____.His |
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187 |
Every weekday she____7:30.Gets up |
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188 |
Choose the correct answer. There is still … coffee in the pot.A little |
|
189 |
Match a verb with a noun. Advertise----products |
|
190 |
Find the expression with the same meaning. Prices as low as the rivals.Competitive prices |
|
191 |
Find the expression with the same meaning. No extra charge for borrowed money-Interest free loan |
|
192 |
Find the expression with the same meaning Worth the price-Good value for money |
|
193 |
Find the expression with the same meaning A reduction in price - Discount |
|
194 |
Find the expression with the same meaning Current price of something - Going rate |
|
195 |
Find positive adjective.Friendly |
|
196 |
Find the opposite meaning: failures - successes |
|
197 |
Find the correct definition . Minimum equity - The lowest amount of capital allowed to start up a company |
|
198 |
Find the correct definition . Red tape -Documents or processes that cause delays |
|
199 |
Find the correct definition. Headquarters-Central office of a company |
|
200 |
Find the correct definition. Annual accounts-Yearly record of the trading results of your company |